Flexible hours, friendly staff They should have told you beforehand if they were going to want you to work overnight hours. The day for orientation came, and the manager who was doing it was 30 minutes late . Please. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. Consumer complaints and reviews about Forever 21. Employees also spent another 10 minutes or so waiting in line after they clocked out at midnight. Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? Everything on this page is true regarding disrespect n such. All the managers are airheads, they screwed up my paycheck. . Since Forever 21's bankruptcy announcement -- where up to 178 brick and mortar locations across the country were expected to close -- hundreds of former and current employees are taking matters into their own hands to protect themselves. And those who quit won't care. Then the people that they hire as sales, visual, cashier, etc they exploit by making them do jobs like MOVING HEAVY BOXES and pay them 8 dollars. And unfortunately, that didn't happen. Working at Forever 21 was very fun and fast-paced. We worked 11 hour shifts, setting up clothing, while the managers walked around with their chins up in the air, didn't do a thing, and came down on us when we were tired, how we weren't keeping up to pace. The only hint Jackson and her team received that their location would close was a sudden halt of fall and winter items shipments, Jackson told ABC News. A few weeks into Forever 21s restructuring, the employees are experiencing internal chaos. Im sorry but I dont feel like working at Forever 21 for the rest of my life. It didn't end there. Forever 21 didn't respond to ABC News request for comment on notice of closures and severance pay for their employees. Though yes at times it may seem like " craziness " we don't expect u guys to be Machine's. never received" Resolved "poor customer service. 3.2 Work-life balance. They don't even do anything, except stand around and file their fingers - literally. Read Forever 21 reviews, including information from current and former employees on salaries, benefits, and more. Just saying. Adidas sued Forever 21 over its three-stripe design signature on its athletic apparel. She just doesnt care. if you want your last pay so bad get off your ### and go get it. Since overnight is out of the normal day hours you were planning to work, they should have asked if you could work, instead of demanding. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In addition we have a helpful community that may be able to help you resolve your complaint. Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. I wouldn't have been able to sleep. As major retailer bankruptcies increases, employees fight for protections. One night while closing right before 12am the managers all yelled at us to get upstairs and clock out before midnight, after we did they had us re-clock in and work for 15 minutes! Bad sign #9. The second thing I hated about my job were the managers. Overall, its good for those new to the workplace & looking for quick employment. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. (Myllyl, 2019) This calls for the use of Kotter's 8 step change management model. Do you have an issue or had a bad experience with Forever 21? the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. Job Title. Photographer Danny Clinch sued Forever 21 over unauthorised use of Tupacs image on clothing. They never respect your availability. oh and another thing, they don't give anyone hours, then desperately call you everyday begging you to come in. they say it's to reduce the work when they fix the tI'me clock, but it's not. 3.2 Work-Life Balance. 2017 - Francisco Leon, Ignacio Martinez, and Freddy Tovar v. Forever 21. To answer, "Why are you interested in working for Forever 21?" 2.6 Pay & benefits. I hear they are pretty bad in the SoCal stores. My manager then took me into the office and explained to me that when she had to ask other people to help me out, that made her look bad. I enjoy going to work there everyday. As a sales associate, I have learned how to provide top quality customer service and put killer outfits together! The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. The complaint has been investigated and resolved to the customer's satisfaction. This is XXI btw so its a huge store. Search. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. Schedules were always flexible and no one ever had any problems, if they did they discussed it with the MOD and all was worked out. I just wanted to throw my two cents into the barrel. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. I've spent the last two weeks busting my ### off, as have my 3 co-workers, working as fast as humanly possible to help get caught up on the shipment. And my friend who worked there said that at one point, she worked 7 days in a row, 8 hours a day and didn't get paid overtime. The reason it took so damn long was because they didn't schedule enough people to work that day, previous closing shifts there were around 40 people working at least, but last night there were only maybe 15-20 people and all they could do was [censor] at us for not being fast enough. Not much to say After two months of working in Times Square, I was getting trained for head cashier and have gotten stupendous recommendations from customers who ask me my name so they can tell a manager what a great job i did helping them find what they need. Chat Now! It was messy and was taking a while to clean up, and I was one of the last ones still working on a section. Heck, I wouldn't be surprised if she told me "good job!" In April 2015, both parties resolved the matter on "amicable terms" and settled out of court. @NEntwistle79: Your F21 store must be the only F21 store that functions properly because the store I work, plus the surrounding stores are run like ###. A free inside look at company reviews and salaries posted anonymously by employees. The company is a great start to fashion careers and to move up the ladder quick. We get so many tourists en route to Disney World, its so annoying. I am a graduate student working in a nor cal store. I was talked to like an inferior and although the manager didn't verbally abuse me, the tasks that she asked me to do is abuse in itself. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. One girl injured her foot so badly they had to call paramedics and send her home. Forever 21 Employee Reviews Review this company. I realize now I shouldn't have signed the form, because it was completely unfair, as there were three other employees who weren't done with their sections either. Visit Forever 21 at 125 . Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. Help other job seekers by rating Forever 21. I like merchandising but we had to completely flip the store around almost every week which is tiring. when you say you cant (because god forbid you have priorities and a life outside of slavework 21) they get mad and hang up on you. I saw her look at the receipt and i guess she saw that we don't do refunds. They are very lenient and willing to work with your schedule, whether it be a work or school schedule. So please, stick it out, perform better and one day become their boss. Forever 21 Employee Reviews Review this company. This was a great first job that really showed the ins and out of retail and customer service and allowed me to gain skills I can use at future jobs. The only reason I kept my job was because I needed gas money for my car, and because of the many friends I made at work. I'm out of money, and I'll be calling the Department of Labor on this store. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! Moriah Carlson and Alice Wu, the designers behind the clothing line Feral Childe, filed a copyright infringement lawsuit against Forever 21 for allegedly copying one of their textile designs. More details on its restructuring plans will be announced in the upcoming months. Trovata took Forever 21 to court for copyright infringement. Concerned over the uncertainty and the terms and conditions of the lease, Jackson said "A lot of things arent adding up. Innovation, fine quality, exceptional service and value. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. This is how Forever 21 makes all of their money, EXPLOITATION. Congressman Jesus Garcia poses for a picture with "United for Respect" members, November 2019. I'm sorry BUT THIS IS YOUR FAULT. Nobody knows until you've been there. All the while they scream at us to hurry up and that we are not allowed to leave no matter who is waiting outside late at night for you or what you have to do. They don't listen, at all. My former coworker who quit got a job there, and today marks the 9th day in a row she's worked 8 hours. But then I realized that they're such money hungry savages. He should be firedd! My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). Entry Level Employee 4 months ago Overall Experience Report They make you work WAY past your scheduled hours, and some employees don't know any better, so they take advantage of them. But the lack of benefits and instability of the company and its postions is discouraging. You're asking me if I'm going to my next shift? I've been working for forever 21 for a couple of months now. Even though it has great demographic diversity, Forever 21 notably lacks in political diversity. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? 2.6 Salary & Benefits. Not to mention, the store itself has tons of products, yet no organization. But its not a career, or even a job you want for more than a few months. The compensation is not proportionate to the work at my location. Almost every week which is tiring the day for orientation came, and more and value for.! From this website may be copied, reproduced, republished, uploaded,,... 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