Our GE Profile refrigerator, model PGCS1NFXB SS, had the lower drawer left open and now the ice maker doesn't work. 14 possible causes and potential solutions . Gorgeous French door design with generous freezer and fridge space. Remove the four screws that hold the refrigerator's fan to the frame. If the valve gets a crack in it or the fittings become loose, it can cause water to leak. If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible. If youre still having issues, proceed to the next step. 5. If your refrigerator has a QR code on the model/serial tag, similar to the one in the image shown here, just scan it with your smart device and be taken directly to support for your specific model. Fridge doors that do not close properly and damaged orworn-outseals are common causes of refrigerators not cooling. For more information on warranty and support check out the GE website. While we don't offer repair service for small appliances, you may be eligible to exchange your product if it is covered by the warranty. GE Appliances recommends turning the ice maker to the off position for 15 seconds. A great choice for any custom kitchen or contemporary home. If you have a Bottom Freezer refrigerator model with an RPWFE filter, you should check out the Refrigerator - RPWFE Operation and Troubleshooting page. Air may be trapped in the water system after replacing the filter. Temperature issues could be caused by damage to either of these control boards. Low water pressure - The best pressure gauge is about 40-120psi for domestic water. After that, you will have a much better idea of the issue and whether or not a service call is needed. Good luck! We stock most appliance parts and tools, so it's easier for our teams to handle repairs fast. The site navigation utilizes arrow, enter, escape, and space bar key commands. Refrigerator - Too Cold, Freezing Food. No appointments. Troubleshoot, order parts, or book a repair service with our comprehensive refrigerator repair resources. The heater should be turned on and the compressor should be turned off. GE fridge door not closing properly due to worn seals, tilted hinges, crisper drawers sticking out, or misaligned shelves. Check the inflow tube for clogs and make sure the manual water shut-off valve is clean and clear on the inside. ; WE USE GENUINE GE APPLIANCE PARTS - We carry an extensive stock of genuine GE Appliance parts on the truck, so most repairs are completed on first visit. Pretty much comes down to 3 items: 1).Defrost heater. Fixing instructions: Check out the following steps to replace the fan motor: Turn off the power switch and disconnect the plug. View Small Appliances Help Video Playlist, Copyright 2023 GE Appliances, a Haier company. Your user manual will detail any adjustments you can make safely and without voiding your warranty, but if in doubt, consult a specialist. Check the fan motors. My water dispenser is not working, dispenser is not getting water. If these suggestions don't work then the next step is to check your breaker strips. After five minutes or so, reattach the plug and switch the power back on. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Hi, my name is ***** ***** I have been in the repair field for over 20 years. Replace the defrost timer if it is not progressing. So, weve covered the more obvious reasons why your fridge wont cool down. GE Fridge Not Cooling: 7 Common Reasons (with solutions) The most typical causes of GE refrigerators not cooling it's not plugged in, the door is not closing tightly, seals are damaged, vents are clogged, or the condenser is unclean or broken. There are just two settings for the defrost timer: off or on. The situation: The fridge cycles on and off more frequentlyor worse, it won't start at all anymore. When troubleshooting a refrigerator: 1. Shop for genuine GE Appliances filters, parts and accessories at our Parts and Accessories Store. One of the reasons a refrigerator might lose its cool is if the door doesn't seal properly. Alternatively, you may need to replace the plug or adjust the plug fuse. Profile/ge side-by-side refrigerators with electronic touch controls (36 pages) Refrigerator GE GSS20GEW Datasheet. GE is a trademark of the General Electric Company.Manufactured under trademark license. If this is the case, clean the screen so that water can flow back into the ice machine. Read this article for ways to troubleshoot and fix this problem. We are confident that we will be able to identify your cooling problems and perhaps even bring your GE refrigerators cooling back. fridge. Weve had great luck with the last two weve purchased (we left one when we sold our house last year). No in-home service calls. These issues could be addressed by cleaning alonesuch as vacuuming clogged condenser coilsor you may need to call in a local technician for an expert diagnosis. Shop for genuine GE Appliances filters, parts and accessories at our Parts and Accessories Store. Although these numbers arent the best in the market, they are respectable enough for any quality-conscious customer to consider the GE fridges as their daily home driver. I'm happy to help you decide if you need to get your appliance professionally repaired or if you can manage the repair yourself. Our GE refrigerator repair manual will help you to diagnose and troubleshoot your refrigerator problem RIGHT NOW, cheaply and easily. GE Appliances Support Articles by Product Category. Find the electrical cord going into the wall's electrical outlet. Check the main control board. GE offers more entry-level refrigerator models than Whirlpool. There are more GE refrigerator problems. GE is a trademark of the General Electric Company. Then, turn it to reveal the back, find the cord and trace it gently to the back panel with your hands. The action you just performed triggered the security solution. You may need to purchase and replace the entire ice maker assembly because many of the ice maker components are not offered separately. Check out our WiFi Connect setup and troubleshooting guides. The refrigerator's main control board controls the voltage being sent to the ice maker. Visit our small appliance returns page. GE PFSF5NJXCCC bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! A common problem with GE refrigerators is that they stopped producing ice, which owners get used to having and missing when ice is no longer available. First, identify the model of your GE stove. The fridges temperature may need to be reduced, especially during warmer months or if the fridge is packed with food. 49. This tech tip will help diagnose and fix various temperature problems. We also have installation guides, diagrams and manuals to help you along the way! Shop for genuine GE Appliances filters, parts and accessories at our Parts and Accessories Store. Enter your ZIP Code for the most up-to-date appliance inventory available for delivery in your area. Inspect the seal for cracks by slowly moving your hand around the outside perimeter of the closed freezer door. Simply connect your appliance to your home WiFi through our free SmartHQ app to manage your smart appliance, receive alerts, and download the latest GE Profile Connect + software updates as soon as they are available. Pull the power cord out from the outlet, and wait around 60 seconds. You can also use a multimeter to determine if voltage is reaching the ice . cuts out all the unnecessary theory and sealed system repairs that the novice will never perform. GE. GE Fridge Not Cooling Freezer Is Fine. GE kitchen and laundry appliances typically come with a one-year guarantee. GE fridge stopped making ice is typically caused by valve blockages or faulty components. If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible. While were on the subject of fridge location, make sure theres an inch of clearance between the fridge and the back of the wall for proper operation. satisfied customers. If its loose or twisted, you may be able to reposition it temporarily, but it should be replaced. Then, use a flathead screwdriver to remove the fan cover. See a full list of appliances we service. See easy to follow diagrams that will show you how disassemble and replace the broken parts in your It goes without saying that if the temperature in your Frigidaire refrigerator is off, your food and beverages will spoil. I called Ge and set up an appt. An example of data being processed may be a unique identifier stored in a cookie. The ice maker gets its water from the houses main supply line, and a blockage in the valve that lets the water into the fridge could be the reason for your machines failure to manufacture ice.So, turn off the mains water to this valve and remove the input tubing to determine whether theres a clogged tiny debris screen on it. I need your advice regarding GE Profile refrigerator common problems.They have all kinds of problems with the ice maker; that's why GE has instructions on ho. Symptom # 1 - both fresh food and freezer compartments are warm. But if you continue to experience humidity issuesand certain food items spoil quickly wherever they are in the fridgethere may be another underlying cause. Schedule service online now. If you bought it later, you should be able to locate a copy of the owners manual by going to GE.com and searching for the model you bought. Fridge is + 18C. Check Price. Save up to 25% on select Major Appliances. Check the Filter: A set of condenser coils can be found at the back of your GE refrigerator. Remove the plug and try plugging another item into the same socket if it is properly inserted. Here are some common problems with GE refrigerators today: Not too dissimilar to other fridge brands. When the compressor shuts off, you may also hear knocking or clunking sounds. This article discusses GE refrigerator compressor problems and solutions. Side-by-Side Refrigerator - Too Cold, Freezing Food. Refrigerator GE GSS20 Series Technical Service Manual. GE is a trademark of the General Electric Company. Or Call GE Appliance Service1-800-GECares (1-800-432-2737)Monday Friday: 8 a.m. 8 p.m. ETSaturday Sunday: Closed, To get support for your Opal Ice Maker or to request a product exchange, complete this Opal support request form. Do we service your appliance? GE Ice Maker Won't Dump Ice - Quick Fix. If the GE refrigerator water dispenser light is blinking, then it could be a problem with the ice maker. Your fridge normally runs for years without any issues. See a full list of appliances we service. Check for Diagnostic Mode. OR call GE Appliance Service 1-800-GECares (1-800-432-2737)Monday Friday: 8 a.m. 8 p.m. ETSaturday Sunday: Closed. This website is using a security service to protect itself from online attacks. To find out the warranty of your fridge, its best to locate the paperwork that was handed over to you when you purchased the fridge. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. If the defrost timer is malfunctioning, the defrost cycle may not start or power to the defrost heater may be cut off during the defrost cycle. The site navigation utilizes arrow, enter, escape, and space bar key commands. Conveniently schedule service online or call us toll-free at 844-988-4066. To get support for your Opal Ice Maker or to request a product exchange, complete this Opal support request formor call 866-907-6718. Browse GE Appliances' official support documentation for owners of GE refrigerators, ranges, microwaves, ovens, dishwashers and other GE appliances. We have a nice GE, and its been fine for the past year. Pull your refrigerator out from the wall so you can access the back of it. Durability matches the biggest names in the market, such as Samsung, GE, etc. See easy to follow diagrams that will show you how disassemble and replace the broken parts in your fridge. The consent submitted will only be used for data processing originating from this website. Top Freezer Refrigerator - Too Cold, Freezing Food Manufacturer substitution. GE fridge making noisy or loud sounds is typically caused by a filthy compressor. I purchased it through Costco for a great price plus a very cheap seven-year warranty. Bachelor's Degree. If the coils are encrusted with ice, turn off your refrigerator and wipe away any excess water. Cleaning the condenser coils is thankfully simple; simply do the following: If the refrigerator isnt cool enough, the condenser fan motor may be malfunctioning.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'appliancechat_com-leader-1','ezslot_9',130,'0','0'])};__ez_fad_position('div-gpt-ad-appliancechat_com-leader-1-0'); The condenser fan motor cools the condenser coils by drawing air over them. Step 2: Unplug from the AC Outlet. The defrost system has not operated properly in the last 24 hours. GE is a trademark of the General Electric Company. Try switching the ice maker on to see if it's working. Its beautiful and functional, and I love the door-in-door feature (I thought I wouldnt use it). Based on our research and experience, below are the most common reasons why your GE Fridge is not cooling. Check Door Gasket. GE refrigerator problems: Compressor is running but refrigerator is not cold, GE refrigerator problem: Refrigerator is not cold and compressor is not running, GE refrigerator problem: Ice or water buildup, Unusual complaints and stories from the trenches, Diagnosing GE refrigerator defrost problems in ADC-controlled machines. Clean the Condenser Coils. This is just another clue that the compressors internal components have failed. If the back of the freezer compartment is covered in more than a very think layer of frost, the evaporator coils are likely frozen, which will cause . In general, each model may necessitate a unique set of display buttons. Ive heard too many horror stories about LG and Samsung, so I steered clear. Find which GE fridge parts in your machine need replacing and how to do it yourself.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'appliancerepair_net-large-mobile-banner-1','ezslot_6',141,'0','0'])};__ez_fad_position('div-gpt-ad-appliancerepair_net-large-mobile-banner-1-0'); Copyright 2005 - EB Publishing Inc. All Rights Reserved. Appliance Delivery Installation & Removal, Do Not Sell Or Share My Personal Information. The defrost timer activates the defrost heater numerous times during the day to melt any ice that has built up on the evaporator coils. The defrost timer is not progressing if the timer does not send electricity to the defrost components or advance out of the defrost cycle within 30 minutes. Step 1: Adjust the refrigerator. Our Free GE Refrigerator Repair Manual was designed to assist the novice technician in the repair of home (domestic) refrigerators that have been operating successfully for an extended period of months or years and You may think a leak is a sign of a serious problem, but that's not necessarily true. GE Refrigerator Model GTS16DTHLRWW Parts. At least two circuit boards are used in a modern refrigerator: the main control board and the temperature control board. GE Appliances Knowledge Base: You can use keywords to search for troubleshooting resolutions in our Knowledge Base. Step 1: Unplug the Refrigerator. If you have come to the conclusion your fridge is broken and out of warranty, you should consider whether it is cheaper to replace than to repair. If the latch is dirty gently wipe it down, cleaning off the grime. Most refrigerators prefer not to run the condenser unless the door is positively closed. If your fridge is more than six years old and suffers a major fault (like compressor failure) then consider a replacement because a new one will be more efficient and have lower running costs. It could require a simple fix that's easily overlooked, such as: A warm fridge could also be caused by a worn or faulty component, including the evaporator fan or fan motor, damper control assembly, or compressor. Triage - second step. At GE Appliances Factory Service, we know GE Appliances inside and out. GE Refrigerator Model GTS16DTHLRWW Parts are easily labeled on this page to help you find the correct component for your repair. Most Common Refrigerator Troubleshooting Problems. Pull the fridge out a few inches to give it some breathing room . The key thing is to understand where the leak is coming from. posess the problems described in this manual, GE refrigerators that have recently been installed or moved are subject to special considerations not taken into account in this manual for the sake of simplicity. Might lose its cool is if the coils are encrusted with ice, turn to... Screen so that water can flow back into the ice maker too dissimilar to other fridge brands warranty! Zip Code for the most up-to-date appliance inventory available for delivery in your fridge normally runs for years without issues. Coils are encrusted with ice, turn it to reveal the back panel with your.. This is just another clue that the compressors internal components have failed the 24., etc screwdriver to remove the fan motor: turn off your out! Unless the door doesn & # x27 ; s fan to the position. System after replacing the filter to either of these control boards reasons why your GE refrigerator repair.... 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To a heat source, consider relocating it if possible any custom kitchen or home..Defrost heater sealed system repairs that the novice will never perform positively closed,... Teams to handle repairs fast I steered clear then, use a multimeter to determine if voltage is the. First, identify the model of your GE refrigerators today: not too dissimilar other! Most refrigerators prefer not to run the condenser unless the door doesn & # x27 s! The correct component for your repair set of display buttons Company.Manufactured under license. And out wipe away any excess water 24 hours a part of their legitimate business interest without for! Year ) to 3 items: 1 ).Defrost heater this is another! Door design with generous freezer and fridge space control boards Costco for a great choice for custom! X27 ; t seal properly switch and disconnect the plug and switch the power cord out the... 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