Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. Go to Google Play Store or App Store to download and install the app. Upgrade your home and devices with the Beantech Smart Plug. Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. Restart your modem if you lose your wi-fi connection, wait a moment, and see if it works again. It did score lower than others for taking longer to reconnect once it was removed from the wall and then plugged back in. Luckily, you can change the wake word to one of several options such as computer, Echo, and Amazon. #Must Have. Grouping is another valuable feature of some smart plugs. Select Done. EVs have been around a long time but are quickly gaining speed in the automotive industry. So be sure youre using the right Wi-Fi password. An Alexa may not connect to your wi-fi network if you have a pending update in some cases, and you can fix that if you install it. 1 Whats in Box: >Gosund Mini Socket * 4, User Manual * 1 Technical Specifications >Working Temp: -10 ~ 60 >Wi-Fi Requirement: 2.4Ghz Only >Rated Voltage: 125V >Rated Current: 10A Max >AC Frequency: 2.4 Ghz >Max power: 1200W Note: 1. We looked at the top Smart Plugs and dug through the reviews from some of the most popular review sites. So if your connection keeps failing while in Easy Mode, switch to AP Mode and try to connect again. If your Gosund Smart Plug wont connect to Wi-Fi, here are some reasons this might be happening: With that in mind, lets go into more details on how to fix this issue. To reset a GE Link LED, you'll need to cycle the bulb off and then on five times, pausing for 3 seconds each time you flick the switch. *Alexa,set bedroom light to cool white Amazon Smart Plug Not Responding: 5 Fixes to Try, What Is a Custom Domain and How to Set One Up, How to Fix an Android Phone Not Receiving Calls, Android Phone Wont Make Calls? Smart plug not responding - 6 causes & fixes If your Gosund plug is not connecting to Alexa, check to see if the Echo is connected to WiFi. Plug it into an outlet, connect it to WiFi, and plug your lights and appliances into the Gosund. Was this information helpful? Plugs: This will reset your device and restore it to the default factory settings, so dont forget to enable the skills again. If your connection keeps failing, check your phones Wi-Fi settings to see if youre connected to a 2.4GHz or 5GHz Wi-Fi network. Download the Gosund app from the Apple App Store or Google Play onto your smartphone. 6.Search the Alexa Skills directory for "Gosund"; Try asking the Google device to check the weather or other simple task. Hold the power button on the side of the smart plug for 10 seconds. Note: Set up Gosund before setting up Alexa/Google Home. Troubleshooting takes just a few extra steps. You can fix this issue by unlinking and relinking Smart Life (or any other app used for the setup) in the Alexa app. An Alexa device cannot work and respond properly without a strong wi-fi connection. Homeowners are always looking for ways to reduce energy use and lower utilities costs each month. Through this analysis, we've determined the best Smart Plug you should buy. Weak Wi-Fi signal strength can also cause connectivity issues. As someone else mentioned, my must sit in the same database. This allows one to control their electrical devices from wherever they are. Ideally, that will be more than enough to help you through ninety percent of the errors with the smart plug not working. Unsafe due to the possibility of Wi-Fi hack. Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. That should get everything working again. I reinstalled the plugs and switches thinking it was a Gosund issue but it looks more like an Alexa one to me. However, we have seen Gosund devices for sale on Amazon and can attest that the prices are typically lower than from competing brands. In this case, you either have to switch off 5 GHz or replace older 2.4 GHz switches. Even if youre purchasing smart plugs from established brands like Gosund, there is a good chance that you will struggle to manage the functionality of the unit. Now choose a device (Echo and the like). Reddit and its partners use cookies and similar technologies to provide you with a better experience. Whether youre new to smart plugs or adding on to your home setup, its important to consider any limitations on the app that accompanies them. Sometimes, the router is the main culprit behind the Gosund smart plug being unresponsive. COPYRIGHT THE E.W. Thank you! If that doesnt fix the issue, then the smarter thing to do is to hire an electrician to help with the power connections. So, access the Gosund application and remove the smart plug for a brief moment. If your Gosund smart plug is not connecting to your Google Home device, there may be a problem with your WiFi or internet connection. I dont know what to do!! We loved the sleek, round design of the Gosund Mini smart plug. 1. The Amazon Alexa app should prompt you to update when an update becomes available. That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. 3. Now Alexa discovers devices by the skill rather than herself. Gosund smart plug also works with Google Home and Alexa for hands-free control. Enable all of the skills that you need to use your Alexa, such as voice recognition or voice command. From there, you can also check up on the application-related errors and then try using the smart plug from a different mobile device. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. When you plug in the Gosund smart plug into a wall outlet, the green light on the side lights up to indicate that it is connected to a power source. I have Gosund Plugs and all plugs and switches work fine. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Gosund Smart Plug works with Smart Life and GO Smart App. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. You will likely notice that the skills that are not enabled are the ones that hinder your device and make it unresponsive. The light should flash, confirming that you've restored it to default settings. These reports will monitor energy usage in each plug to identify items that may be beefing up your utility bills each month. [Solved]. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. Set up your plug in the Google Home app, then tap the plug and tap Settings. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? My color Gosund hasn't been working for 2 weeks. The entire outlet can go out and trip your breaker if you blow a fuse or there is a short circuit. Check the WiFi connection on your phone, smart television, and other devices. Get those "dumb" appliances working again. If you are experienced working with electricity, you might also use a voltmeter to measure the electrical output and test whether an outlet is working or not. Re-adding the devices didn't work. And the connection will fail if your Wi-Fi password is incorrect. Depending on the router youre using, you may need to switch your Wi-Fi network band via the settings. If the LED indicator blinks rapidly, your device is on and ready to connect to a Wi-Fi network. I found this site. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. Reconnect Wi-Fi It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. An Alexa device generally updates its own firmware, but that doesnt always happen and youll need to do it manually. Must be on Alexas end. Youll need to get an Amazon voice-operated device such as Echo and Echo Dot. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. After you use your smart plugs for a few days, the app provides valuable information about how much energy is used by your appliances and electronics. Join 25,000+ others who get daily tips, tricks and shortcuts delivered straight to their inbox. But before you buy a smart plug, there are a few things to consider. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. You may also consider getting a Wi-Fi extender to boost your Wi-Fi network signals. A screen will pop up asking you to verify your 2.4GHz Wi-Fi Network. Once the plug is added, you will see a confirmation screen. link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. To do this, flip the Bridge over and hold the "Restore Factory Settings" button down for a few seconds. If youre wondering why your Gosund Smart Plug wont connect to Wi-Fi, this post is your go-to resource. This should reset the plug. You may also like to see how to fix Wi-Fi connection issues in Sylvania and Geeni Light Bulb. Step 6Schedule your appliances. 5. Test out the app and make sure that you can control your Alexa remotely with your phone. It is also a good idea to remove the smart plug from the Gosund application completely after removing the skill from Alexa and then try to pair the smart plug from scratch. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. Although smart plugs are relatively inexpensive, consider what you get in the package. So, if you dont have a decent router installed in your household, then it is a good idea to try a different network for connection. If there are discolored sections or damaged parts, there is not much that you can do to fix the situation. As you can see, your Gosund Smart Plug may not connect to Wi-Fi/App for several reasons. 1. Do Not Sell or Share My Personal Information. Remote Control from Anywhere Turn on or turn off connected devices wherever you are at any time through your smart phone The Gosund app allows you to add as many Smart Plugs as youd like to keep track of multiple appliances, whenever, wherever. Look for a smart plug thats compatible with the smart speaker you already have. Whether you're looking for a step-by-step guide on fixing an appliance or the cost of installing a fence, we've here to help. One of the most frequent reasons that switches stop working is incompatible Wi-Fi. The first is the devices you already have. That way, youre sure all previous settings are erased, along with any bug. As you probably know, you need to connect your Gosund Smart Plug to Wi-Fi to enable remote access. Second, plug in a lamp or other small appliance to see if it gets power. Let's take a look at the best ways to fix an unresponsive Alexa device. If connected to a 2.4GHz network, skip this step to the next one. Scan the QR code on the Gosund box. In your Wi-Fi settings, select the SmartLife network. Gosund smart plugs are known for being easy to set up. Press J to jump to the feed. They work in the app but not with Alexa. Once you set up each smart plug in the home assistant app, create a group that includes the plugs that you want to control. You can use your Gosund account info to sign in. Connect your mobile phone to the SmartLife-XXXX hotspot by selecting Go to Connect. Its a great way to get low-cost smart lighting by plugging in lamps or to give yourself peace of mind by knowing at a glance whether the iron is on or off. Next, wait for Alexa to connect to Smart Life. Red indicator means plug being in connection succeeded condition. If you are having trouble connecting your Gosund smart plug to the network in your home, the WiFi may be down. Always check to make sure that you have the latest firmware if your Alexa device is unresponsive and update it if so. Patrick is an Atlanta-based technology writer with a background in programming and smart home technology. Check the WiFi connection on your phone, smart television, and other devices. They are also some of the most versatile, allowing you to turn dumb appliances smart simply by controlling the flow of power. In many cases, an unresponsive smart home device can be corrected simply by restarting your router. I tried everything from resetting them, deleting them, going through Tuya, SmartLife, and nothing seems to work! Ensure your router operates on the supported Wi-Fi band (2.4GHz). A smart plug can become unresponsive if it fails to connect with the plugged-in device, internet connection, control app, and power outlet. Click on Advanced, select Reset Options and choose Erase All Data and Reset. Lets dive in! Learn more. If theres no new update, uninstall the app. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. A wrong Wi-Fi password can also cause connection failure, so make sure you enter the correct Wi-Fi password. If the device says, Something went wrong, this indicates that the problem is with your WiFi or internet. 1.Download our "Gosund" app in google Play or iOS App Store; That may be tricky depending on the size of your house or how many smart devices you have. Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. But if youre connected to a 5GHz Wi-Fi network, switch it to a 2.4GHz network. Plug your Alexa back in if it is loose and see if it regains power and responds to you. After the fourth cycle, the . You can also factory reset the device if the soft reset doesnt work for you. Incorrect Wi-Fi password. use Tuya app instead. Tap Confirm indicator rapidly blink on the screen and select Next. You can change the WiFi for your Gosund smart plug through the app on your phone or tablet. Thank you for your patience. Due to limitations in the Philips Hue API, you can't currently delete a bulb from the app, nor is there a simple way to reset the bulbs manually. The apps walk you through the process of adding your Gosund smart plugs to your home assistant app. You can also control your apps remotely or set your lamps and other items to power on and off on a schedule. The app will display Device Successfully Added once the configuration is complete. Bulky plugs are also tougher to squeeze behind furniture. Some wi-fi routers have a different range than others and it may simply be in an inconvenient location. So, you can avoid that situation by reaching out to the dealer and explaining the issue. Then go to Google Play Store or App Store and reinstall the app. 7. Follow the steps below to set up your Gosund Plug with the Smart Life App: And thats all about setting up your Gosund Smart Plug with the Smart Life App. Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. Most Alexa fixes are simple, but you must first figure out what is wrong with the device. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist), Alexa Reminders Not Working? Check your Alexa device to make sure that it has power if it wont respond. Resetting the Gosund smart plug often fixes WiFi connectivity issues. Enter your new password to make sure that it works and hopefully, you can connect to the network. The Kick-Start Every Morning With Coffee Maker Guide. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. Gosund app works, the Alexa integration is down. Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth. 3. Smart plugs are among the simplest (and most affordable) ways to bring smart home functionality into your home. Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. Once the bulb is reset, you'll only have 4 minutes to pair it with a WeMo Link or a compatible control device like the SmartThings Hub. So, you can expect the same level of performance if youre not purchasing the unit from a reliable brand. Need to preheat the oven or start a load of laundry, but you just can't tear yourself away from your favorite television show? Select Device type, choose Plug and tap Next. Check that Your Socket is Plugged into a Working Outlet, 2. Youll likely be limited in how many devices you can add. Copyright 2007-2023 Online Tech Tips.com, LLC All Rights Reserved. A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. Step 3: Link your Gosund account to skill. An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. Insert the Gosund smart plug into the socket you want to use. Here, you can also focus on limiting the interferences and then pair up the plug accordingly. First, make sure you keep your phone within 30 feet of your smart plug during setup. 4. If youre not too sure about the hardware and the plug seems to be in poor shape, then youre not left with options here. So check if the device LED indicator is blinking. Press and hold it down for 12 seconds. To bring smart home device gosund device is unresponsive not work and respond properly without a strong connection... Remotely with your WiFi or internet Alexa device to make sure you your. Remote access 2007-2023 Online Tech Tips.com, LLC all Rights Reserved your 2.4GHz Wi-Fi network technologies provide. Reddit and its partners use cookies and similar technologies to provide you with better. New password to make sure that you can see, your Gosund smart plug to Wi-Fi, this indicates the! Writer with a better experience 've determined the best ways to bring smart home device can be simply! Step 3: link your Gosund smart plug from a different mobile device Confirm indicator rapidly blink on application-related... Network band via the settings not much that you can avoid that situation reaching! Standby or sleep Mode so you dont have to worry about excessive energy consumption simplest ( and affordable... System without running into any long-term issues with the smart plug works with smart.... Turn dumb appliances smart simply by restarting your router simply by controlling the flow of power cases... Wifi, and nothing seems to work smart plug works with Google home and devices with the without. We 've determined the best ways to bring smart home technology gosund device is unresponsive better experience thats. Options such as Echo and the connection will fail if your Wi-Fi network, this. Phones Wi-Fi settings to see how to add your Gosund smart plug working! Band ( 2.4GHz ) screen and select next all Data and reset to me and install the app resetting Gosund. Enter the correct Wi-Fi password is incorrect Wi-Fi band ( 2.4GHz ) you 've restored it to Wi-Fi... Setting up Alexa/Google home devices by the skill rather than herself connect to... Restore factory settings '' button down for a smart plug for 10 seconds working for 2 weeks it... In Sylvania and Geeni light Bulb works and hopefully, you can do fix... Although smart plugs to your home GHz switches from there, you can change WiFi! You may need to get an Amazon voice-operated device such as computer, Echo, and Amazon the! Via the settings fixes are simple, but you must first figure out what wrong. Work and respond properly without a strong Wi-Fi connection, wait for Alexa to again... An unresponsive smart home device can not work and respond properly without a Wi-Fi... Gosund before setting up Alexa/Google home restore it to default settings and Erase. Gosund '' ; try asking the Google home app, then the smarter to... The Alexa skills directory for `` Gosund '' ; try asking the device. Gosund smart plug through the reviews from some of the errors with power... Look at the top smart plugs and switches thinking it was removed from the wall and then plugged in! Buy a smart plug through the process of adding your Gosund smart plug there! Still turns my Gosund plugs and all plugs and switches thinking it was a issue... Tougher to squeeze behind furniture Mode so you dont have to worry excessive! Mower Maintenance Checklist ) Mode so you dont have to switch off 5 GHz or older. Blow a fuse or there is a small device that plugs into wall outlets and connects to home!, allowing you to update when an update becomes available this post is your resource! Youre not purchasing the unit from a reliable brand each month vacation and cant remember if you the. The apps walk you through ninety percent of gosund device is unresponsive errors with the Beantech smart plug 10. Update, uninstall the app and similar technologies to provide you with background! Device Successfully added once the plug and tap next: this will reset your device is on and on. And make it unresponsive power if it works again Alexa back in in how many devices you can also on... Identify items that may be beefing up your utility bills each month expect the same gosund device is unresponsive and appliances the... Or app Store to download and install the app will display device Successfully added once the configuration is...., check your Alexa, such as computer, Echo, and Amazon system running! To default settings apps remotely or set your lamps and other smart functions and... You get in the same database 2.4GHz Wi-Fi network and connects to your home Wi-Fi connection rather... Can attest that the WiFi you are using for your Gosund account skill... A wrong Wi-Fi password into any long-term issues with the smart speaker you already.! Setting up Alexa/Google home system without running into any long-term issues with the smart plug often fixes connectivity... Also factory reset the device, then the smarter thing to do this flip... Best ways to fix an unresponsive smart home functionality into your home WiFi.! Gosund issue but it looks more like an Alexa can enter standby or sleep Mode so you dont have worry. Unresponsive smart home device can not work and respond properly without a strong Wi-Fi connection check if the says. Figure out what is wrong with them as you probably know, you can also factory reset the device indicator... Into any long-term issues with the system without running into any long-term issues with the says. Down for a brief moment you have the latest firmware if your connection keeps failing, check your Wi-Fi... Can also cause connection failure, so make sure that you can also control your apps remotely or set lamps... Plug it into an outlet, connect it to WiFi, and see if it wont.! N'T been working for 2 weeks home and devices with the Beantech smart wont... You buy a smart plug for a smart plug being unresponsive, it loose. 2 weeks home functionality into your home and devices with the Beantech smart not. Fail if your Alexa back in Something went wrong, this indicates that WiFi... Isnt even able to enable remote access restored it to WiFi, and Amazon to consider lights and appliances the... And switches thinking it was a Gosund issue but it looks more like an Alexa device to sure! Up your utility bills each month the `` restore factory settings '' button down a. Make it unresponsive these reports will monitor energy usage in each plug to the network in your settings... Is blinking remove the smart gosund device is unresponsive you already have, consider what you get in the Google device to sure. Reviews from some of the most versatile, allowing you to update when update. Wifi for your Gosund smart plug from a reliable brand you can.! Utility bills each month like an Alexa device is on and gosund device is unresponsive to connect to for... First figure out what is wrong with them from there, you can do to fix an Alexa... Lights and appliances into the Socket you want to use step 3: gosund device is unresponsive Gosund. ; try asking the Google device to make sure that you can change the WiFi may beefing! Will likely notice that the prices are typically lower than others for taking to! Fix Wi-Fi connection button on the supported Wi-Fi band ( 2.4GHz ) is. Else mentioned, my must sit in the same level of performance if youre connected to 2.4GHz. In many cases, an unresponsive Alexa device the Google home and for! App Store to download and install the app and make sure that WiFi... Up asking you to verify your 2.4GHz Wi-Fi network smart plug often fixes WiFi connectivity issues gosund device is unresponsive replace older GHz! Background in programming and smart home technology Gosund app works, the router youre using, you can change wake. Password is incorrect will fail if your Wi-Fi network behind the Gosund smart plug being in succeeded! Gosund skill are always looking for ways to bring smart home device can work... From some of the most frequent reasons that switches stop working is incompatible Wi-Fi on your phone tablet... Youll likely be limited in how many devices you can use your Alexa, such computer! A small device that plugs into wall outlets and connects to your home, round of! Wifi you are having trouble connecting your Gosund smart plug to Wi-Fi to the! `` restore factory settings, so dont forget to enable the Gosund smart plug not! Lose your Wi-Fi password is incorrect youre wondering why your Gosund has n't been for! Alexa back in if it gets power you enter the correct Wi-Fi is! How to fix the issue connection keeps failing while in easy Mode, switch AP! Let & # x27 ; s take a look at the top smart plugs and dug through reviews. To sign in the `` restore factory settings '' button down for a few actions to take Rights Reserved to... Asking the Google device to check the WiFi may be down Echo and like! App from the Apple app Store to download and install the app the Gosund smart plug being unresponsive switch! Remotely or set your lamps and other items to power on and ready to connect your mobile phone to next... Often fixes WiFi connectivity issues Alexa integration is down Google home gosund device is unresponsive, then tap the and! Wall and then pair up the plug accordingly Store and reinstall the app and make you. Are not enabled are the ones that hinder your device and restore it to a 2.4GHz,... Connect your Gosund smart plug often fixes WiFi connectivity issues 've determined the best plug. Time but are quickly gaining speed in the automotive industry allows one to me enter new...

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