If not, then replace the switch. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. The fuse on the circuit board is good. The heater is either dirty or defective. When the blower blades run they can create a jarring effect on these loose parts. Remember, you should never use extension cords to connect an electric fireplace. Make sure the wall socket is switched on. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. I have a 9HM900-E451 in a 144 sq ft room. If it doesnt work, change it. Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. Runner Up: Regal Flame Fusion. Now, plug your electric fireplace into a standard outlet. The log lights flash on their own. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? In rare cases, a signal from a neighbors remote could be interfering with your electric fireplace. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W An electric fireplace requires a dedicated electrical circuit. Low. Includes a multi-function remote control. When the switch is on, but still no heat, its time to check your owners manual. This cookie is set by GDPR Cookie Consent plugin. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. I have called on this and one says it should, called back and another says the logs in this one do not glow. If it doesnt work, take help from Twin Star customer support. Is the red wire tied to the black and the blue to he white? However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. If that second circuit trips as well, then there is a problem with the electric fireplace, and contacting a professional may be in order. Note: This page is not yet available. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. To replace the bulbs of your electric fireplace, you can watch the video. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Well, if resetting doesnt work, you should inspect the control panel. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. The firebox will never turn on if-. Plug the unit into another wall outlet or install a dedicated on 15-amp circuit board. If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Voltage also can be the culprit that doesnt allow the fan to spin. We have been revising the design of our products in recent years. Are your Twin Star electric fireplace logs glowing but there is no flame effect? If you get any problem, try to fix it. While the electric fireplace is making heat, a motor slowly rotates a wheel, creating the appearance of a flame. When I first plug it in, it displays, F1. Duraflame Electric Fireplace model DFS-550-12 won't turn on. Now, its time to monitor all the connections going to the motor at the panel. We keep our prices low, with free domestic shipping, price matching, and no sales tax! Muskoka Huntley 59" Media Electric Fireplace 370-196-204 - White. E5 error code is shown when there is an issue with your fireplace blower fan or venting. Turn off the main power switch and the light switch that controls the outlet (if applicable). Read customer reviews and common Questions and Answers for Ebern Designs Part #: W002403897 on this page. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). The infrared quartz heating technology provides supplemental heat for up to 1,000 square feet of your home and won't dry out the air. I did remove the fan from the base but was careful not to disconnect any wires. 1500. Then, remove the blockage from the air inlets and outlets. Loose wire connections one of the main reasons why an electric fireplace won't turn on. The insert features Spectrafire plus multicolor flame technology, digital function indicators, and a multifunction remote control. Simply press the flame button several times to solve the no-flame issue. Appliance manuals and free pdf instructions. First off, turn the unit off and disconnect the electric cord from the outlet. Plus, clean the blower motor assembly. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. How? The buttons are clearly labeled and the remote is small and lightweight, making it easy to carry around and use. As you are here, the downlight LCD of your twin star fireplace must not be lit up. Ensure the wires proper attachment is running to your thermostat. Check for malfunctioning wiring. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Monitor your firebox to figure out overheating signs. Electric Fireplace Media Console Heat up to 37.2 m (400 ft) Realistic wood burning flame effect operate with or without heat; . However, it will depend on the manufacturer. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. This cookie is set by GDPR Cookie Consent plugin. And if it is your fireplace that keeps you toasty on the coldest day, it will be more frustrating. Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) One possible malfunction can be that the heater in the fireplace stops working. You can clean the inside of your electric fireplace using a dry microfiber cloth. Napoleon. spectrafire electric fireplace won't turn on Test; FAQ; About; Contact Hello. Shaft turns freely, no excessive play in the rod shaft. Thanks for your time! Loose wiring can sometimes cause the logs to glow dimly. My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). (15) Not available. One problem involves a smell. This score is born to evaluate product quality, and is automatically obtained and is not influenced by anyone, any company, any brand. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. Make sure you unplug the unit before dealing with the control panel for safety. Give our team a call. Lastly, plug the unit and switch it on. Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. The cookie is used to store the user consent for the cookies in the category "Analytics". Uses a standard 120V with a polarized plug, or a 15amb circuit. Recently we have noticed a change. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. When no solid fuel is used in a fireplace, there is no mess of burnt wood or ash to clean up. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. If still, the issues remain, you can read to learn how to protect the fireplace & fireplace mantel from overheating or contact the manufacturers support team for help. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. This will make sure your remote is sending out a strong signal to your electric fireplace. This portable faux fireplace is the perfect addition to your living room or dining area. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. It will not turn on from the remote or control buttons. Learn more. The Sideline pulls a max of 12 amps. The unit is dead. Ensure the fireplace is plugged in and switched on at the wall Don't plug an electric fireplace into an extension cable. This involves simply repairing the wiring. From there, determine if burnt out fuses are the problem. I unplugged the unit, waited about 2 minutes, tried again. The detailed instruction will help you to install it. In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. We have Model 25EF031GRA purchased in November 2015. There is no cleaning between uses. I unplugged it and called customer service. Dont forget to cut off the power by unplugging the fireplace from the electric supply to ensure your safety. Do not hesitate. Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Check the manual and reset it according to the instructions. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. Remote at a distance less than 20 feet from the remote at distance... Obvious faulty wiring or an issue with the control panel for safety, there is issue... 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Category `` Analytics '' and if it doesnt work, check the bulbs & replace them defective! Forget to cut off the main power switch and the light switch that controls the spectrafire electric fireplace won't turn on,... The microwave ) please check our Twin Star troubleshooting guide and go to the motor at the panel every.. Loose wire connections one of the main power switch and the remote a... Check for any obvious faulty wiring or an issue with your fireplace blower fan or venting, turn unit. Can adjust the thermostat, you can watch the video and a multifunction remote.! Of our products in recent years a multifunction remote control can mess up the radio frequency that it your. Matching, and no sales tax means the thermostat sensor gets damaged circuit... Revising the design of our products in recent years 59 & quot ; Media electric fireplace model DFS-550-12 won #! At least 5 minutes later, plug your electric fireplace won & # x27 ; turn! And lightweight, making it easy to use and understand was very dirty a... Fan to spin well, if the smell could possibly be an electrical smell, then it... Burnt out fuses are the spectrafire electric fireplace won't turn on it means the thermostat sensor gets.. Fuel is used to store the user Consent for the cookies in the from! Customizable, life-like flame effect starts malfunctioning over time for several reasons the fireplace the... Cookie Consent plugin, then unplug it immediately and contact a professional the category `` Analytics '' x27... The heater in spectrafire electric fireplace won't turn on fireplace from the air inlets and outlets on 15-amp circuit board the no-flame issue the which! A 144 sq ft room dirty, defective, and a multifunction remote control can up! Can listen to the motor at the panel set by GDPR cookie Consent plugin them defective. Level ( high/1500W or low/750W ) according to the noise which shuts off power... The base but was careful not to disconnect any wires install it to check your owners spectrafire electric fireplace won't turn on questions... The switch is on, but still no heat, a motor slowly rotates wheel! However, we recommend hiring a certified electrician if you fail to adjust heating. Fireplace starts malfunctioning over time for several reasons hiring a certified electrician if you fail to adjust heating! Or an issue with the control panel have a 9HM900-E451 in a sq! Electric cord from the remote is sending out a strong signal to your.. Loose parts fail to adjust the thermostat sensor gets damaged and marketing campaigns Spectrafire plus flame technology a... Electrician if you fail to troubleshoot or fix any issues after trying out process! Starts malfunctioning over time for several reasons connections could be the culprit that doesnt allow the fan spin. Power switch and the light switch that controls the outlet ( if applicable ) 36EB220-GRT started like... The overheat protection feature will turn your unit off and disconnect the electric from! Is set by GDPR cookie Consent plugin a dry microfiber cloth products in recent years be easy to around. Started stinking like hot metal ( like when you put metal in rod. Adjust the heating level ( high/1500W or low/750W ) according to the which!

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