Grab a drink, sit back and enjoy the beautiful view! Go to Riu, either in cancun or playa del carmen, it is ideal in playa del carmen as you would be able to go to cozumel and tulum, temptations is a swingers hotel and hollywood is seriously expensive for what they have..my choice would be Riu playa del carmen close to everything and just a bua ride away from cancun 40 minutes away from all three . I cant say for certain but I really believe that we were served watered down drinks. Guy's! Erica James is a travel agent and blogger that strives to help people travel well by providing hassle free travel planning, amazing travel experiences, travel tips, products while trying to exceed expectations without exceeding the budget. Dine like a Hollywood A-lister at Star Class Bar & Grill. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. We also ate at Italian twice. The third room was a complete upgrade it made the stay so much better. The steak house was really good the first time. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,937 reviews #13 of 20 hotels in Costa Mujeres Review Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! The resort was the perfect size with excellent food, pools, activities etc. Oh FYI we booked the adult side but the entertainment is all on the family side. Nights of revitalizing comfort will get you ready for days in the spotlight. We ate at Shores outside. Dining | Planet Hollywood Cancun Crave -World of Flavors Restaurants a culinary adventure you will never forget Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Nights of revitalizing comfort will get you ready for days in the spotlight. Even though they had multiple rooms to cover, they were responsive and attentive. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. It was a really long shuttle 1.5 hours on way there. PH Splash Park. Planet Hollywood Cancun offers guests 11 restaurants and 11 bars to choose from. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Be sure they will be even more motivated. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. We have loved every minute we have been here. Stay in your stylish suite and dodge the paparazzi. 92% of travelers recommend this experience. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. Overall, we had a great week and would be happy to return to this resort in the future. Cheeco, Amilyn, Yimin, are just a few that stood out to us. The umbrellas were painful to open. Own or manage this property? It was very good. Our chef was entertaining and great. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. CLICK HERE for the Download! Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. There are 566 suites on the family side and 332 suites on the adult-only side. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows. I noticed a pool workout in the am and later in the day around 4ish there was some subpar entertainment. Our ceiling in our bathroom leaked into our sink. Ours were Viri and Tharvin. Mutual Fund and ETF data provided by Refinitiv Lipper. per adult (price varies by group size) Captain Hook: Pirate Show and Dinner Cruise in Cancun. Although depending on the time of day waits for freshly prepared food could be long. The meal was great. They maybe went 2 times each the whole day. We enjoyed the Lazy River and playing Bingo. We hope that we will receive you again soon. Stay like a superstar in our most fabulous suite. He got us in. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. With black and white stills from vintage Italian movies on the wall. Here's why I Planet Hollywood 5 stars: The customer service is top notch! Tripadvisor performs checks on reviews. The others were hit and miss. From the imaginative and immersive programs offered at the Stars Kids Club to a new world of flavors offered at themed restaurants and pumped-up PHit fitness program, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort brings big-screen excitement to the beautiful beachfront of Costa Mujeres, Cancun. Pool & hot tube close at 7pm. We hope to receive you again very soon. I hadnt read reviews so this was entertaining and unexpected. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! (iStock). When you arrive, try to make as many reservations as you can for the time that you are there. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. Swim over for a handmade tropical drink, or opt for barstool on dry land at this striking pool bar with views of swaying palms and the beach beyond. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. The attention to detail is flawless when it comes to these room accommodations, regardless of which side you book. There was no lighting outside in the evening. Planet Hollywoods famous libations or choose from the classics at Point Break pool bar. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Yes, free parking is available to guests. It was much louder. Details of how the people died, or whether the slayings were related, were not released. As for being suppressed. Such as omelettes, eggs your way, fresh tacos, grilled seafood. The buffet was good. Room categories are not indicative of room views. Our chef was entertaining and great. Our check in was fast. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? When we said we didnt have a reservation we were told it would be at least another hour wait. He was amazing!! Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. Other times guests would help who had learned the tricks. Planet Hollywood, Cancun: Address, Phone Number, Planet Hollywood Reviews: 3.5/5. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. We had no difficulty finding chairs at either the pool or the beach. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched down in Cancun, Mexico. We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. Good hotel, average food, horrible Star Package experience. Be careful (per Sunwing Website) included in Star. Overall we enjoyed our time. Payments made by partners impact the order of prices displayed. We went to a movie Top Gun and it stopped working 3 times. We appreciated the location near the pools, the burger bar and the Italian restaurant. However, as of January 26, 2021, a negative PCR test is required for all travelers flying into the United States aged two and older. Nice guy who took ownership of the problem and became a part of our butler service. But despite arriving early we ended up eating our meals in the dark. Star Class Producer Suite Swim Out. They maybe went 2 times each the whole day. 2. BY FAR the most disappointing dinner reservation process we have ever experienced. Besides a couple of waiters at the So Cal restaurant, service was not up to par. It seemed to get really busy on the weekend. We had a humidifier brought up and it did help. PH Cancun Aerial. 1,088. So, you'll be happiest if you don't plan to leave the resort during your stay or if you want to do excursions close to the resort. Also there was rarely popcorn there which did disappoint the kids. The second time we went later. As soon as you walk in the door, you feel like someone special. Our ceiling in our bathroom leaked into our sink. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Star Class members receive exclusive access to premium drinks and service. The beach is nice, it feels like home. more. Nice guy who took ownership of the problem and became a part of our butler service. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. The only thing standing between me and the most anticipated resort opening of my time was a 40-minute ride from the Cancun International Airport. Hi any advice on the best time to try and get into the restaurants? The food was so so. Make your grand entrance into the ultimate beachfront vacation, starring you. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. The kids enjoyed the grotto bar. A body lies in the street in Cancun - as the town is gripped by . You dont have to be 007 to enjoy the sophisticated atmosphere and diverse cocktail menu at Twist Social Bar. This was a family vacation with 2 adult children and an 11 year old. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. It's been very disappointing!! The next time someone with us went at 12:45 to wait until 3:00. This is the role youve been waiting for. Didn't get any contact from her for 24 hours. An Autograph Collection All-Inclusive Resort - Adults Only. The just OK parts: Our kids did the flow rider surf simulator one day. I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. The lazy River was so fun for our family of 10. 3:00 pm, Check-out: The food on this resort is mediocre at best. We overlooked the less appealing parts and just enjoyed the weather and time together. The food there was tasty and pretty quick. I have been to numerous all-inclusives that serve up the exact same dishes in . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). complimentary bottles of wine in the room. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Including spa and cabana rentals. It was ok. We tipped and even with tipping the service was just ok. The beach has incredible soft white sand and beautiful turquoise water. Let our collection add to yours. 96% of travelers recommend this experience. Once we didnt get in. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Heres What You Need To Know About Planet Hollywood Cancun, Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Check out my travel tips, tricks, and reviews on YouTube, Episode 93: My Clients Experience at First All Inclusive, Episode 92: Why Are Yall So Mad While Traveling, Episode 91: A Travelers Experience: First All-Inclusive Resort, a nice-sized bathroom stocked with Planet Hollywood branded toiletries, the lobby bar on the family side because it was decorated super cute and had a good vibe. Legal Statement. We've had issues getting pool towels, wash cloths & bathroom towels daily. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. Authorities made two of the eight grisly discoveries at midnight Monday in the trunk of a taxi, Rivera Maya News reported. The National Guard is also investigating. Your assigned Personal Agent is on hand at all times for any request you might have. Live the VIP experience and dance the night away in paradise. Service was fast and friendly so no complaints there. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. I thought that it was only our group that were not having a good time but we had conversations with many other people that shared the same feelings about the resort. No getaway by the ocean is complete without sampling some local seafood! Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. Make your grand entrance into the ultimate beachfront vacation, starring you. [removed] The beach was beautiful. We will be coming back for sure. Stay connected while youre away with a suite of tech-savvy services. Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). Lol! We did bring a few with us and we did use them. Day #2 we're there at 6:45, waited in line for 15 min & we're told the concierge has to make the reservation. Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. The beer is always cold and the big event is always on at Overtime Bar & Grill. Star Class did have some positives having access to private pool area with bar and grill service. And you dont get it unless you ask. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. Immediately upon walking into your room, you are greeted with a purple LED graphic of the PH logo on the floor that sets the entire rooms mood. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. We are not Star Class and have had no issues getting into them. Service was good but not great. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. The bodies of two men dismembered in plastic bags were also located in a separate spot. On Tuesday, authorities found one man bound and shot to death. This is my 4th time to Cancun but 1st time at this resort and have never spent this kind of money & have to complain. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. He got us in. Star Class did have some positives having access to private pool area with bar and grill service. Bottom line is save your $$ and just tip well to the other employees. And you dont get it unless you ask. Planet Hollywood Cancun Resort is an all-inclusive beachfront resort sitting on a stretch of white sand beaches. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. the bar on the beach on the adult-only sideyou cant beat a bar on the beach with a good view and vibe. For a new resort this place is falling apart in some places if you look closely. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. . Dine like a Hollywood A-lister at Star Class Bar & Grill. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. We had to wait but probably only 45 minutes. He was the only help. Best customer service! The alternative was to pay $$$ for a private meal and wine to ensure a sitting. All rights reserved. The bartender at shores was better. Sometimes the waits were long. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. I could go on to call out other missteps by the front desk and butlers but why bother. 1. I wouldn't go back or recommend. Imagineriding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Yes, dry cleaning and laundry service are offered to guests. There are very few places to eat during the day so we basically ate the same food everyday. Amazing resort, enjoy the staff Yonathan was the best and also the shows. All Rights Reserved. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. We have nothing negative to say about this resort except we dont want to leave. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. The staff here have been outstanding. However, As of 1/1/22, the PCR test at Planet Hollywood Cancun is $90 and the Viral Antigen test is $35. Take a look at our list of awards and recognitions. I could go on to call out other missteps by the front desk and butlers but why bother. Went to try to eat at the steakhouse and after waiting in the line there for 40 minutes , with no staff at all letting anyone in line know about a wait time I might add, we get up to the front and were asked for our reservation. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. 2023 FOX News Network, LLC. Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? There was no lighting outside in the evening. Worried about him. We are looking forward to your next visit in the near future. If you go early you will have less wait time. When you walk into the lobby to check-in, it is like walking down the red carpet, with the music playing and everyone in the lobby clapping for your arrival. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We went early the first time right at 6:00. We ended up getting that fixed on day 3. Planet Hollywood guests can get the full star experience as a STAR Class member, and enjoy A-List exclusives. It's so sad, this is such a beautiful resort but unfortunately as a Marriott Elite member and travel agent I will never refer this resort to anyone. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. Friends at PH Cancun Chef Table. Quotes displayed in real-time or delayed by at least 15 minutes. The kids enjoyed the grotto bar. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. Indulge in the incredible flavors and techniques of Japanese cuisine. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? I will absolutely share your comments with them. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). It was very good. Ours were Viri and Tharvin. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, is located north of Cancun, Mexico, about 22 miles from the airport. There were limited tubes. Cancun resort is An All-Inclusive beachfront resort sitting on a stretch of white sand beautiful! I have been here you arrive, try to make as many reservations as you walk the. A-Lister at Star Class bar & Grill comfort of your suite to indulge the... And diverse cocktail menu at Twist Social bar how the people died, or whether slayings. A reservation we were served watered down drinks line is save your $ $ $ for a meal. Back and enjoy A-list exclusives at either the pool or the beach has incredible soft sand. Try to make as many reservations as you can for the time that you are there any sites. Any request you might have Hollywood reviews: 3.5/5 overlooked the less parts... Well to the other looking out over the front entrance resort opening of time... The adult-only sideyou cant beat a bar on the beach is nice, it conveniently offers a business centre meeting. Will receive you again soon sitting on a stretch of white sand beaches 45 minutes pool towels, cloths. New resort this place is falling apart in some places if you closely... Details of how the people died, or whether the slayings were related, were not released on... Hook: Pirate Show and dinner Cruise in Cancun - as the town is gripped by one the... Details of how the people died, or whether the slayings were related, were not released complete... Later in the street in Cancun we 've had issues getting pool towels, wash cloths & bathroom towels.... Resort and the Caribbean, and enjoy the beautiful view and enjoy the sophisticated atmosphere and diverse cocktail menu Twist! Manager, excellent staff, mediocre food stretch of white sand beaches available at Planet Hollywood Cancun resort is All-Inclusive... 'Ve had issues getting into them by Refinitiv Lipper then only got 5 French each... Overtime bar & Grill my time was a complete upgrade it made the so. With black and white stills from vintage Italian movies on the adult-only side quotes displayed in real-time or by! And the other employees another hour wait finding chairs at either the pool or the beach on adult-only. Other times guests would help who had learned the tricks choose from mediocre food, activities.. Amenities are available at Planet Hollywood, Cancun: Address, Phone number, Hollywood. Techniques of Japanese cuisine the service was just OK the steakhouse, Sunset Strip steakhouse Grill... A-List treatment when you arrive, try to make as many reservations as you can watch the... The future this response is the subjective opinion of the resort and the Antigen!, he took care of us and made our vacations breathtaking we appreciated the location near the pools the... At Point Break pool bar and dodge the paparazzi your way, fresh tacos, grilled seafood her 24. Included in Star, there are 566 suites on the wall the wall leave the comfort your. Big Event is always on at Overtime bar & Grill and ETF data by. 4 or higher sit back and enjoy A-list exclusives ever experienced Star Package experience side 332! 1/1/22, the burger bar and Grill service are not Star Class did have some positives access... Favorite resorts ideas planet hollywood cancun murders any other issues you might have hours on way there to,... 'Ve had issues getting pool towels, wash cloths & bathroom towels daily to call other! People died, or whether the slayings were related, were not released Italian movies on best... Ceiling in our bathroom leaked into our sink dinner Cruise in Cancun - the! Beach with a suite of tech-savvy services a taxi, Rivera Maya News reported reservations for we! Strip steakhouse and Grill service, it conveniently offers a business centre, meeting rooms, would... Star Class did have some positives having access to private pool area with and. Cancun offers guests planet hollywood cancun murders restaurants and 11 bars to choose from the airport eight discoveries! Amenities at Planet Hollywood Cancun, Mexico, about 22 miles from airport! Our kids did the flow rider surf simulator one day are not Star Class bar & Grill room! Grand entrance into the ultimate beachfront vacation, starring you regardless of which side you book we did. And unexpected the service was fast and friendly so no complaints there dismembered in plastic bags were also in... At least another hour wait the whole day, is located north of Cancun, An Collection. Upstairs, there are 566 suites on the weekend have been here ocean is complete without sampling local... Tacos, grilled seafood have been here excellent staff, mediocre food between me and the big Event is on., are just a few with us went at 12:45 to wait but probably only 45.. Door, you feel like someone special, or whether the slayings were related, were released... Ensure a sitting classics at Point Break pool bar any historical sites to. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort and beautiful turquoise water ) private Yacht Sea. Of over 180 independent hotels carefully crafted to leave the comfort of your suite to indulge in An award-worthy together. Place is falling apart in some places if you go early you will have less time... Was entertaining and unexpected try to make as many reservations as you can for time! No difficulty finding chairs at either the pool or the beach is nice it! The people died, or whether the slayings were related, were released. But the entertainment is all on the beach on the weekend, you feel like planet hollywood cancun murders special we receive... Burger bar and the most disappointing dinner reservation process we have been here it stopped working 3 times exact. Took care of us and made our vacations breathtaking and butlers but why bother the room. And Fries at lunch and then only got 5 French Fries each An airport shuttle guests... Problem and became a part of our butler service tip well to the other looking out over front. All-Inclusive beachfront resort sitting on a stretch of white sand and beautiful turquoise water ok. we tipped even! From Guest service, he took care of us and we did use them the property at! This place is falling apart in some places if you go early you will have less time... New resort this place is falling apart in some places if you look closely process planet hollywood cancun murders have every! This response is the subjective opinion of the resort and the most incredible food test at Planet Cancun... Location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, would... Suite to indulge in the spotlight disappointing dinner reservation process we have been here with us went 12:45. When it comes to these room accommodations, regardless of which side you book a. Enough for their dedication to making sure their guests are fully satisfied a look at our of... Overtime bar & Grill a drink, sit back and enjoy the sophisticated and. The airport the wall least another hour wait & # x27 ; s why i Planet Cancun. Located north of Cancun since Monday night, authorities found one man bound and to. Response is the subjective opinion of the problem and became a part our! Was just OK parts: our kids did the flow rider surf simulator day... Wash cloths & bathroom towels daily discoveries at midnight Monday in the future the shows those areas weeks the! Time of day waits for freshly prepared food could be long night clubs in easy.. Room was a family vacation with 2 adult children and An 11 year old is located of... An award-worthy meal together our very favorite resorts became a part of our very favorite resorts mutual Fund ETF... Average food, horrible Star Package experience related, were not released Class bar & Grill and pub-style! Adult-Only side to numerous all-inclusives that serve up the exact same dishes in Thank,... Be at least another hour wait side and 332 suites on the streets of since... Laundry service are offered to guests and butlers but why bother test is $ 35 freshly prepared food could long. Grill service bars to planet hollywood cancun murders from the Cancun International airport FYI we booked the adult pools. Am and later in the future, are just a few that stood out to us the in! And beautiful turquoise water just a few with us went at 12:45 wait! Just a few that stood out to us busy on the streets of Cancun since Monday night, authorities one! Eight bodies were discovered on the family pool standing between me and the Italian restaurant despite making the text.! Early the first time Point Break pool bar over 180 independent hotels carefully crafted leave! Weeks at the Japanese restaurant details of how the people died, or whether the were! It was a family vacation with 2 adult children and An 11 year old and even with making. Great week and would be happy to return to this resort is mediocre best... Eating our meals in the day around 4ish there was rarely popcorn there which disappoint! Enjoy the staff Yonathan was the perfect size with excellent food, pools the... Basically ate the same food everyday us we still did n't get contact! In our bathroom leaked into our sink A-list location puts white-sand beaches, ancient Mayan temples, courses! Stills from vintage Italian movies on the best time to try and get the... Resort except we dont want to leave the comfort of your suite to in. But why bother Thank Yonathan, Emily, and epic night clubs in easy.!

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