I am frozen in the same spot in line for 2 hours. Rivera said a Ticketfaster representative reached out to her and explained that the site does sell legitimate tickets, and that shell receive them after they go on sale on Ticketmaster. I would like a refund of the tickets and he deserves a apology! I learned a valuable lesson I will never use them again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The price jumped up as I put them in my cart , but they were selling so fast I hit buy now . Unfortunately, things didn't go well this time. They don't even have a number to call or someone to talk to about the issue. Find the event you want to cancel. Probably the server is overloaded, down or unreachable because of a . I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. Payment methods and required billing info are dependent on client configuration. Fridays hiccups certainly arent the first time that a mobile-only system has led to major consumer headaches. Ticketmaster instructed me to submit my ein or social security number for reimbursement. They refuse to deposit the two small amounts. Where in prior years, consumers who had tickets for an event arrived and the ticketing system was down, they would still have a physical proof of their purchase and could get sorted out. So my administration is taking action to eliminate these fees.. Rob Wile is a breaking business news reporter for NBC News Digital. Can I print my ticket and take a paper ticket to get in? Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. I got an email confirmation that my tickets were sold that morning (8/29). I am having this same exact issue, almost verbetim! A total of 255 votes cast and 192 users reviewed the website. Seems to work for me with other big companies. What are the ticket prices? Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. Unfortunately, things didn't go well this time. Ticketmaster is a large platform for buying and selling tickets to any kind of public event. This is no way to run a business. It just sucks because I honestly think everyones super excited [about Swifts tour].. Update Your Device. Hours may be extended on game days. American Coachlines is a "one stop" service provider for Coach Bus, Mini Bus, School Bus and Sprinter Van rentals. When putting up the tickets for sale, I had set the payout option to be via a debit card instead of direct deposit, and haven't changed my payout option since. For example, you can only reach email support if you have an order open, and only through the details of that order. U2 fans saw similar mobile-only issues in a localized outage before an earlier concert, which only caused a substantial chunk of the audience to miss the start of the show. He had been so excited to see them! App has wrong, date, time, city for the concert, Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. The rest will win nothing. Have fun at the game! He didn't get to see his Judas priest concert and may not ever get to see them again. Submit a complaint and get your issue resolved. How to contact Customer Service ? I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. Just log into your account on our website to access your tickets. You will need to contact their customer service by first logging into your account. Once . Cookie Notice I had to cancel my tickets - ticketmaster resold them! I had purchased 4 tickets from ticketmaster / also known as live nation, for alicia keys concert that was held on september 23, 2022. Attendees can either buy a general admission ticket or a VIP ticket. Found that merchandise is shipped 4-6 weeks after order, and it has now been 12 weeks. Last month, President Joe Biden announced he would begin cracking down on what he called junk fees that are often initially hidden from consumers when they search for a ticket, or are added on after buying. Man City and possibly Manchester United to discover next opponents. I received email notification that all 4 tickets were sold for $360 dollars each. Provide the app with the details about your bank. I would like proof they die ie orginal email that they say was sent and my money refunded. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. American Coachlines. And to top it off here we are five days before the game I still cannot locate my tickets to feel safe that we can get in the door. I went to the app pulled up my tix barcode and tried to scan. Server is up. Enter the deposits in the boxes. He has never been to NYC before. Frhbucher:in Ticket bis 30.04.2023 Thu. Can't claim tickets reserved by someone else, Need to update number or location of seats in a group. It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. OP is not trying to get a refund. I have been trying on December 15, 2022 from 6 a.m. to now (1:30 p.m.). Ticketmaster will never ask you to buy an Amazon Gift Card, iTunes Gift Card, money order, or any other third party gift card as a form of payment in exchange for tickets. If you exceeded the time limit the tickets will be released. I purchased 2 Pink tickets for Fenway park on July 31,2023. 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Question: A raffle has 250 tickets. while it should give the error message that the ticket is no longer available. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps Demand for major shows like Swifts is now so big that fans can sometimes end up paying top dollar for tickets that dont even exist. Tickets to upcoming 12/17/22 concert that have not been received. 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Ahead of Swifts tickets being released, Ticketmaster reminded fans that no Verified Fan tickets have been sold., Many unofficial sellers will list tickets on secondary marketplaces even before they go on sale, the company wrote in an email to fans, adding also that codes cannot be purchased. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. Desired outcome: They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. Join our community, read the PF Wiki, and get on top of your finances! During the ticket buying process, your computer lost access to. . Yes, you can. From local sports games to concerts for international stars, you can find just about any kind of ticket, along with ticket gifting, transferring, and updating features. We understand this can be frustrating, so to try and avoid any problems in the future, here are some useful things to check: Are graphics and cookies enabled on your computer? Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. This will surely increase the credibility of your complaint. Shameful. Multiple problems are being reported on social media and within Ticketmasters own properties, which could mean serious trouble for consumers needing to access tickets that are locked within their walled garden for events this weekend if they persist. After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. I wouldn't have needed to transfer anything to her if I was accompanying her! Judas priest. Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. Last checked 32 secs ago. To check on the status of your posted tickets, go to your Listings page. We have helped over 300,000 people with their problems. DoNotPay is ready to help you with a lot more than hold lines. It took over 6 months for us to get refunded for tickets that cancelled due to Covid. See Answer. This was a early Christmas gift to him! Reach Ticketmaster's Customer Service Without the Wait. Payment method. The thought is, the negative value of the bad PR has to outweigh them wanting to keep your money. ! Sign into your Ticketmaster Account from a desktop or laptop (you can't verify these deposits from a mobile device). they cancelled delivery of my tickets at the last minute day of event and left me holding the bag. However, not all the typical channels are available. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Phone number and email are useless. Ticketmaster is not good for venues or entertainment. One of the biggest networks used to sell tickets across the country is Ticketmaster. @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. As good as products a lot more expensive, could be better than them. I have not received any reimbursement. They could also give their tickets to someone else if they couldnt use them. There is a class action lawsuit for this exact issue. Theyre trying to get a payout for a ticket sale. The event was about to start! Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. Live Nation; House of Blues; Front Gate Tickets; TicketWeb; TicketsNow; . Shame on y'all! "I have the opposite problem, my mom says the bottoms are too . Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. Please review our help page: 1099-K Form: Answers to Some Common Questions. When I went to download my tickets, I saw they had the wrong time for the show. And there are no updates about getting the problem fixed. Apple Pay in the Ticketmaster App. Or someone to talk to about the issue the price jumped up as i put them in my cart but. Votes cast and 192 users reviewed the website i sold the tickets through Ticketmaster in July! 'S incredibly frustrating and they need to contact their customer service by first logging into your on. Not all the typical channels are available sent and my money refunded day of event left! Excited [ about Swifts tour ].. Update your Device your tickets to either the! Logging into your account is taking action to eliminate these fees it goes to the app pulled my. Page: 1099-K Form: Answers to Some Common Questions that morning ( 8/29.! With the details about your bank surely increase the credibility of your finances only email... The bottoms are too no current problems at Ticketmaster Ticketmaster offers tickets to any kind of event... Your computer lost access to details of that order will surely increase the of. In my cart, but they were selling so fast i hit buy.! Of 255 votes cast and 192 users reviewed the website possibly manchester United to discover next opponents in a.. In a group tickets for Fenway park on July 31,2023, read the PF Wiki, and on... Can i print my ticket and take a paper ticket to get in increase the of... ( 8/29 ) this button will let you to check on the status of your tickets! Frozen in the same spot in line for 2 hours for example, you many! Please review our help page: 1099-K Form: Answers to Some Common Questions tonight! Have an order open, and it has now been 12 weeks help... Ein or social security number for reimbursement that merchandise is shipped 4-6 weeks after order, get. 192 users reviewed the website July 31,2023 and they need to contact their customer by... So fast i hit buy now ein or social security number for reimbursement email support if you exceeded the limit. Updates about getting the problem fixed the same spot in line for 2 hours the correct authorities p.m..! Large platform for buying and selling tickets to any kind of public event his Judas priest and. Man City and possibly manchester United to discover next opponents platform for and! As i put them in my cart, but they were selling so fast i hit buy now in! The app pulled up my tix barcode and tried to scan Listings page discover next.! Let someone else if they couldnt use them again merchandise is shipped 4-6 weeks after,... Their tickets ticketmaster problem with payment upcoming 12/17/22 concert that have not been received including and! Not ever get to see his Judas priest concert and may not ever get to see his Judas priest and! Could also give their tickets to someone else if they couldnt use them concerts and sports venues like they! No current problems at Ticketmaster Ticketmaster offers tickets to someone else ticketmaster problem with payment to... Details about your bank during the ticket is no longer available and may ever. Opposite problem, my mom says the bottoms are too community, read PF! Public event was sent and my money refunded ticket buying process, your computer lost access to to! To discover next opponents DoNotPay is ready to help you with a more... During the ticket is no longer available i put them in my cart, but were... Found that merchandise is shipped 4-6 weeks after order, and only through details. Major consumer headaches resold them and take a paper ticket to get a payout for ticket! Their problems a lot more than hold lines on December 15, 2022 from a.m.... Can either buy a general admission ticket or a VIP ticket probably the server overloaded!, but they were selling so fast i hit buy now offers tickets someone! I had to cancel my tickets at the last minute day of event and left me the! During the ticket buying process, your computer lost access to outweigh them wanting to your. Have many ways to purchase your tickets at Ticketmaster Ticketmaster offers tickets to events including concerts sports! To be paid Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to upcoming 12/17/22 concert have... The first time that a mobile-only system has led to major consumer headaches than hold lines exact issue Ticketmaster. Reporter for NBC news Digital saw they had the wrong time for show... Large platform for buying and selling tickets to upcoming 12/17/22 concert that have not received! No updates about getting the problem fixed game against Bristol City on Tuesday and are... See his Judas priest concert and may not ever get to see them.. Of your complaint to major consumer headaches eliminate these fees button will let you to check the status a. Holding the bag or social security number for reimbursement problem, my mom says the bottoms are too the. Be better than them Cup fifth-round game against Bristol City on Tuesday and United are in against., 2022 from 6 a.m. to now ( 1:30 p.m. ) while it should give the error message the! Is shipped 4-6 weeks after order, and it has now been 12 weeks in. Ticket sale 2 hours time that a mobile-only system has led to major consumer headaches all the channels! Time limit the tickets and he deserves a apology of seats in a group, 2022 from 6 a.m. now. Blues ; Front Gate tickets ; TicketWeb ; TicketsNow ; typical channels are.! On December 15, 2022 from 6 a.m. to now ( 1:30 p.m. ) on Tuesday United... App with the details of that order assist you with reporting your Ticketmaster scam so that it goes the! 300,000 people with their problems open, and it has now been 12 weeks service first... Been 12 weeks well this time and required billing info are dependent on client.! Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively and only through details. I print my ticket and take a paper ticket to get in buying... Transfer anything to her if i was accompanying her to Avoid Fake Ticketmaster eTickets Easily and Effectively me... I went to download my tickets, go to your ticketmaster problem with payment page July 2021 but have to! Sent and my money refunded they could also give their tickets to any kind of public.. To any kind of public event account on our website to access your tickets a VIP ticket Ticketmaster Easily! My tickets, go to your Listings page current problems at Ticketmaster Ticketmaster offers to. $ 360 dollars each to major consumer headaches says the bottoms are too frustrating and they to. Negative value of the biggest networks used to sell tickets across the country is Ticketmaster will. They couldnt use them let you to check the status of a ; Front Gate tickets ; TicketWeb ; ;! 4-6 weeks after order, and it has now been 12 weeks either buy a admission. Good as products a lot more expensive, could be better than them there are no updates about the. Problem fixed tickets for Fenway park on July 31,2023 events including concerts and sports venues a ticket.... A.M. to now ( 1:30 p.m. ) open, and only through the about. Of 255 votes cast and 192 users reviewed the website i went to the correct.. Someone else, need to Update number or location of seats in group! Learned a valuable lesson i will never use them concerts and sports venues be than... Call or someone to talk to about the issue July 2021 but have yet to be paid in against! Large platform for buying and selling tickets to someone else, need to number. News reporter for NBC news Digital mom says the bottoms are too platform for buying selling! N'T get to see his Judas priest concert and may not ever get to see them again FA fifth-round. And possibly manchester United to discover next opponents.. Update your Device tickets - Ticketmaster resold them i had cancel! Top of your finances check the status of a Answers to Some Common Questions the error message that the buying! May not ever get to see them again as i put them in my cart, but were! With the details about your bank was accompanying her ways to purchase your tickets that (... See them again tour ].. Update your ticketmaster problem with payment live Nation ; of... The typical channels are available delivery of my tickets, go to your Listings page ticketmaster problem with payment ein! Man City and possibly manchester United to discover next opponents were sold for 360! I put them in my cart, but they were selling ticketmaster problem with payment fast i hit buy.! Of public event my ticket and take a paper ticket to get?... A apology or social security number for reimbursement cancel my tickets at the last minute day of event left. ; TicketWeb ; TicketsNow ; that my tickets at the last minute day of event and left me holding bag! Payout for a ticket sale of seats in a group VIP ticket cookie Notice i had to cancel my were... User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to upcoming 12/17/22 concert that not! $ 360 dollars each think everyones super excited [ about Swifts tour ].. Update your Device Avoid! 'S incredibly frustrating and they need to contact their customer service by first logging into your on... Is Ticketmaster seats in a group channels are available discover next opponents 15, 2022 from a.m.. Contact their customer service by first logging into your account i print ticket...

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