13,000+ Customer Success Manager jobs in India (510 new) Easy Apply. View this and more full-time & part-time jobs in Atlanta, GA on Snagajob. Improve onboarding processes. Job Description. Vitac Senior Customer Success Manager in Canonsburg, PA ... They use this perspective to add value for your customers—and your company. The base salary for Customer Success/Onboarding Manager ranges from $102,690 to $144,490 with the average base salary of $121,990. What Does a Customer Success Specialist Do? Senior Account Manager Job Description. The Customer Success Manager is a part of the PeopleDoc US Operations team based in NYC (Ultimate Software acquired PeopleDoc in July 2018 and will officially be under the same umbrella in January 2019). Job Description We are searching for a new colleague SENIOR CUSTOMER SUCCESS MANAGER who will be responsible for a defined set of accounts with an objective to retain existing business. Position OverviewThe Senior Customer Success Manager (SCSM) oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators.The Senior Customer Success Manager will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer . Director of Customer Success. Go through the job description very carefully. The average Customer Success Manager salary in Atlanta, GA is $58,990 as of November 29, 2021, but the range typically falls between $50,690 and $71,190. The Client Success Manager will function as a trusted advisor to senior level business executives (CEO, CMO, VP Sales etc.) List and provide your customer success manager skills. Drive increased value, retention, customer satisfaction, and ultimately expansion of the Salesforce footprint. Please keep in mind that candidates can be declined from the position at any stage of the process. You'll want to specify which ones are valuable. Our CSOM's often come from Advertising Operations or analytical Ad Tech backgrounds. They are often responsible for meeting goals and maintaining customer satisfaction for the company. An essential point in a customer success manager job description is the task of customer onboarding. Senior Director, Client Success Enterprise Indeed 4.3 Remote $160,000 - $210,000 a year Easily apply Customer success manager job description The role of the customer success or client success manager is to unify your sales and success team. By continuing to browse this site, you agree to this use. Here's the job description that I created for the Director of one of our high-touch teams. Customer Success Manager Job Description. Focused on building excellent productive client relationships, working to identify their needs, quickly resolve issues and to assure their business needs are met. Your Career. They act as the torchbearer for your business. at global organizations working with them on a daily basis to help identify their strategic initiatives and work with the SiriusDecisions team to develop solutions to address these business challenges. Paper helps deliver true educational equity through their category leading <br><br><i>Education</i> al Support System (ESS) that . Your role as a Customer Success Operations Manager is to provide support in the day-to-day management of . Taking ownership of customers issues and following problems through to resolution. A Customer Success Manager is a customer's advocate and is responsible for ensuring customer feedback is heard and acted upon. The Senior CSM will be part of the Customer Success team filled with dedicated, passionate people who take pride in going to extra mile to . Job Description. London SE1 7ND. The success is visible by the efficiency and effectiveness of resolving client queries to satisfaction.Responsibilities* Be the Regional Strategic Client . Prepare implementation plans and lead client on-boarding; present content strategy and annual plan. Hold product demonstrations for customers. At Affirm, we believe that the financial industry works better for everyone when it's fair, honest, and inclusive. Senior Customer Success Manager Salary According to Glassdoor, the average salary for a senior customer success manager in the United States is $95,689. You will play an integral role in your customers success with ActivTrak and work to bring value to every interaction. Principal Customer Success Account Manager Careers Are you a senior client services leader who thrives on building relationships with customers and partners? A customer success specialist develops and maintains long-term business relationships by serving as an internal advocate and client liaison. Some of the positions involve direct patient care. -Serve as the primary point of contact for project stakeholders. Customer success manager job description. Customer success manager (CSM) job descriptions vary greatly across companies, depending on size and philosophy. REMOTE Senior Customer Success Manager. Job Description: As a Senior Manager in the Above Market Customer Success Team, you will be acting as the main point of contact and managing the queries and questions from key regional clients on NielsenIQ's proprietary servicing platform. This salary can range from about $63,000 on the low end to about $145,000 on the high end. Today's top 13,000+ Customer Success Manager jobs in India. 30+ days ago. Customer Success Manager Job Description - Betterteam. Sample Customer Success Job Description Template. Position Overview: Given our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability. As a Senior Customer Success Manager, you will drive retention and engagement by proactively understanding our client's business objectives, measuring product usage and building awareness of new features. Being a Customer Success Senior Manager gains exposure to some of the complex tasks within the job function. Today's top 158,000+ Customer Success Manager jobs in United States. Typically a. Apply to Senior Facility Manager, Cost Manager, Customer Success Manager and more! Customer Success Manager Responsibilities: Develop and manage client portfolios. Creating a list of responsibilities is especially critical in Customer Success, since as we all know, this team can be pulled into many different activities. Guesty. Tel Aviv-Yafo. Job Description Director of Customer Success Description Clarivoy is a marketing technology company, focused in the automotive industry, that delivers unified, unbiased intelligence to advertisers and agencies. The Senior CSM manages strategic and large enterprise accounts that are require strategic thinking, creativity and a broad understanding of Advarra . Ensure clients derive maximum value from our services. Customer Service Manager responsibilities include: Improving customer service experience, create engaged customers and facilitate organic growth. Paper helps deliver true educational equity through their category leading <br><br><i>Education</i> al Support System (ESS) that . Also known as customer experience managers or customer advocates, customer success managers aid . The title of senior manager is most often used and encountered in large organizations with multiple layers of management. Bonus copy for your Customer Success Manager job description or job ad! Ensure clients derive maximum value from our services. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $113,390 to $172,790 with the average total cash compensation of $138,590. Culture is the north star that guides how we work together and with our customers. Research salary, company info, career paths, and top skills for Senior Customer Success Manager This includes liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints. Let CareHealthJ View more › Client success manager salary Details About Senior Client Success Manager Job Description senior client success manager job description is a dynamic field with a lot of career options. Below are few areas from the client success manager's job description. People who searched for Customer Success Manager jobs also searched for client relationship manager, customer service specialist, customer experience manager, customer service manager, customer advocate, client services manager, customer success director, client success manager, customer success specialist, customer manager.If you're getting few results, try a more general search term. Responsibilities They play a major role in convincing the client that your business is the key to their profits. Helping clients realize value A CSM works on the prospects one-on-one. Apply to Customer Success Manager, Client Manager and more! 203,848 Senior Client Manager jobs available on Indeed.com. Customer success manager job description. Director of Customer Success. The Customer Success Manager (CSM) is responsible for cultivating and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and growth opportunities. The Senior Customer Success Manager is a dynamic leader who will comfortably serve as the central point of contact for our top-tier strategic partners in the post-sales phase. A Customer Success Manager seeks to develop a positive customer experience and fosters relationships and support brand loyalty. Client managers maintain and develop client-business relationships. If your strength is driving technology solution adoption and delivery at the C-suite level, this is your opportunity to join Microsoft and transform the way our customers work while . People who searched for Senior Customer Success Manager jobs also searched for client success manager, senior customer success rep, business development representative, senior customer success representative, inside sales executive, customer success manager, sales development representative, key account customer service manager.If you're getting few results, try a more general search term. Customer Service Senior Manager manages all aspects of an organization's customer service policies, objectives, and initiatives. Bring value to every interaction the contract are aligned be declined from the position at any stage of the points. > Senior account Manager job Description have a strong understanding of their company & # x27 ; ll to. Changing needs, pain points… title is a mid-level management level position in the customer senior client success manager job description drive and product... Support in the greater Portland area, we are a customer achieve early you #... 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